Domestic Inbound Customer Support Solutions
Service Excellence through SLA
- Domestic – Inbound Call Support
- Domestic – Back Office Support
- Archival and retrieval of records
- Call reports are shared to the Operations Team for instant action
- Follow-up Calls - Outbound to be made to provide additional support
- Call recording and quality check every day to improve the process
Service Level Agreement
- Uninterrupted Support - 24 x 7 x 365 / 366 days
- 99.9% of calls to be attended
- 99.9% call reporting
- 100% confidentially assurance through secured cloud access
Exclusive Support for 24 x 7 - 365 / 366 days
3 PL - Kitting & Warehouse Operaitons Ssupport
A decade of proven excellence with Telecom industry in kitting
We have the expertise to manage and operate the 3rd Party Logistics support for any industry.